Decision Support Tool
CX Support
Aubin
DARTFeatures
Reducing stress on your journey
Designed to help reduce stress for autistic passengers. Uses JNCTION's new stress calculating algorithm technology.
Route disruption re-planner
When there is disruption on a route, Aubin suggests alternative routes or modes of travel by using the user’s saved preferences to help the traveller get to their destination.
Autism alert card
Aubin includes a digital autism alert card to assist passengers who find verbal communication with communication with other passengers and transport staff.
One-touch emergency call function
Aubin includes an emergency call function to contact a parent or friend quickly and easily.
Designed to make travel on public transport easier for people on the autism spectrum
There are roughly 700,000 people classified as being on the autistic spectrum in the UK today, and for many travelling on the railways can be a stressful and even overwhelming experience.
What are the benefits?
- Ease of use as the travel companion allows for journey planning and communications to be under one app
- Boosts user confidence by notifying them of any unavoidable stress factors through their journey
- An all-in-one solution allows for journey planning, communication and the ability to get the user home should a journey become too stressful
What problems does it solve?
Unexpected changes when travelling – over 52% of autistic people said that a “Fear of unexpected changes” prevented them from travelling on public transport (National Autistic Society) Both the journey planner and travel companion can pre-warn users of changes in their journey
Faqs
What is Aubin?
Aubin is a new journey planner app designed with the autistic community, for the autistic community. Unlike other journey planner apps, Aubin combines journey planner and travel companion and calculates the least stressful journey for the user, not the fastest or cheapest.
What challenges does Aubin address?
Using new route planning technology and detailed descriptions of each transport interchange and routes, Aubin finds the least stressful route for the user. In the event of a disruption, Aubin will also suggest alternative routes or modes of travel by using saved preferences to help the user get to their destination.
What are the benefits of Aubin?
For many autistic people, travel on public transport can stressful and confusing, with many avoiding using it altogether. Aubin is designed to give autistic users confidence and help make independent travel more practical, encouraging more people on the autistic spectrum to travel by rail.
How to get Aubin
Aubin is currently in development and will be available soon.
