About

We're a digital service provider to the rail industry.

We provide high quality, innovative 'run-the-business' technology solutions that support the rail industry and put passengers first

Committed to delivering innovative products for clients and passengers

At JNCTION we develop digital tools using the latest advances in modern technology, to help you optimise network performance and delight your customers.

All solutions are developed in-house by our industry-leading team and are underpinned by a philosophy that the passenger should be at the heart of decision-making.

Improving network performance and customer experience

Our products include the CX Support App and the Decision Support Tool, which enable control staff and platform staff to solve the prevalent issues of disruption and customer service that have plagued the rail industry for decades.

We are proud to have developed several pioneering solutions as a trusted partner to a broad mix of companies across the rail sector.

See products

We've worked with some of the leading rail companies

“JNCTION were quick to develop and launch a brilliant app that has gone down extremely well with our teams.”

JOHN GEARY, HEAD OF CUSTOMER EXPERIENCE AT MTR CORPORATION, MAY 2018

Board Members

Mike Lloyd

Managing Director

Simon Brown

External Advisor

Paul Corcoran

External Advisor

Brian Iddon

External Advisor

Internal Team

Mike Lloyd

Managing Director

Emlyn James

Business Development Executive

Maja Kurcwald

Customer Service Manager

John Gaina

Developer

Corinna Smiles

Product Manager

Lucas Callaghan

Senior Designer

Rob Cooper

Senior Developer

Robin Strutt

Product Manager

Dr. Charles Briscoe-Smith

Systems Administrator

Steve Rogers

Senior Consultant

Working with us

We want you to succeed

Our team is made up of experts in design and development who strive to achieve the best results.

We have industry knowledge

We have vast knowledge and experience within the rail sector to help solve your businesses needs.

We speak your language

Whether you’re technical or not, we cut through the jargon and speak in a way that you can understand.

You'll want to come back

We’ve worked with a wide-range of happy clients over the past 10 years – and we’re very proud of it!