Leveraging Data Analytics and AI to Optimise Rail Operations and Passenger Satisfaction

Date: Friday 23rd May 2025, 2PM – 3PM

Agenda

1. Introduction to Data Analytics and AI in Railways:
   • Overview of current challenges in rail operations and passenger
     services.
   • Introduction to data analytics and AI technologies relevant to the rail
     industry.
2. Enhancing Network Performance:
   • Demonstration of how data analytics can identify patterns leading to
     delays and disruptions.
   • Case studies showcasing the reduction of delay minutes through
     predictive analytics.
3. Improving Customer Experience:
   • Utilising AI to provide real-time information to passengers, enhancing
     journey planning.
   • Examples of responsive websites and apps that improve passenger
     engagement and satisfaction.
4. Case Study: JNCTION’s Success Stories:
   • Presentation of JNCTION’s projects that have successfully
     implemented data-driven solutions.
   • Quantifiable benefits observed by train operating companies using
     these solutions.
5. Interactive Q&A Session:
   • Addressing participant questions and discussing potential applications
     in their operations.

Benefits for Participants:

• Gain insights into the practical application of data analytics and AI in rail
  operations.
• Learn about tools and strategies to enhance both network performance and
  customer satisfaction.
• Understand the tangible benefits of adopting digital solutions in the rail
  industry