Decision Support Tool

Assist control teams to automatically plan train operations in disruption.

What is the Decision Support Tool?

JNCTION’s Decision Support Tool uses AI and Machine Learning techniques to assist control teams to automatically plan train operations in disruption by suggesting train plans based on historical data and previously devised contingency plans.

What does it do?

During a service disruption, the system will suggest the quickest and most effective way to return services to the timetable; limiting any impact and costs caused by disruption and to help maintain high levels of customer satisfaction. The system will also deliver improved customer information via multiple channels quickly so that passengers can plan around disruption.

Who are we?

We’re a leading supplier of digital apps for use by train operating companies and their passengers. Over the years we have developed a wide range of apps to assist operations and control room, deliver better customer experience and assist passengers to get to their destination in times of disruption. Visit our website for other products that could help your business.

How to get DST

Please contact us to arrange a demonstration and discuss how DST can be applied to your network.

Reduced delays, accurate timetabling, and improved passenger service

DST uses machine learning to integrate existing data feeds into a modern single user-interface that reduces stress on operations control and operational staff to help deliver a more punctual railway, and improve customer passenger satisfaction.

"A new generation of modern web, big data and app digital solutions to improve control & operations, customer experience, and passenger assistance."

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